Another offering that Cogo specifically designed to meet Marine Terminal Operator needs is Cogo’s Automation Equipment Support Services. Through this service we manage all aspects of Automation Equipment Support that most terminal operators are ill equipped to support.
While this function is generally left to overburdened IT staff that have other primary responsibilities, even when it is internally supported, it is often expensive and the loss of any one resource can severely impair the ability of a terminal to continue to utilize automation systems.
Our clients leverage this service to help them maintain an optimal functional fleet of equipment and provide them with access to resources that have experience in multiple installation with various Automation and TOS providers. Auditing, maintenance, troubleshooting, enhancements and upgrades are all required to keep an Automation System functional. However, delegating these functions to internal staff is often difficult once the project has been completed.
Let Cogo manage your Automation Equipment support so that you can focus your resources on higher value tasks.